Contact YAXI TV
Whether you're a venue owner ready to monetize your screens, an advertiser looking to reach real-world audiences, or a screen operator exploring a partnership — we respond to every inquiry within one business day.
Contact Channels
- Sales & Partnerships:
sales@yaxitv.com - Advertiser Inquiries:
advertising@yaxitv.com - Technical Support:
support@yaxitv.com - General & Media:
contact@yaxitv.com - Privacy Requests:
privacy@yaxitv.com - Phone:
+1 888 495 9040 - Address:
YAXI LLC
4609 S Wayne Rd
Wayne, MI 48184
Response Times
- Venue onboarding inquiries: 1 business day
- Advertiser / campaign inquiries: 1 business day
- Operator partnership discussions: 2 business days
- Technical support (platform issues): Same business day during business hours
- Privacy requests: Within 30 days as required
Business hours: Monday–Friday, 9 AM–6 PM Eastern. Inquiries received outside of business hours are addressed the next business day.
What to Include in Your Message
Including the right details helps us respond faster and more usefully:
- Venue owners: Number of screens and where they are, venue type and approximate daily foot traffic, your city, and whether you already have screens installed or are starting from scratch.
- Advertisers: Campaign budget range, target geography and venue category, creative assets you have available (or need help producing), and your timeline.
- Operators: How many venues or screens are in your network, your current platform or tools (if any), and what specifically you're looking to improve or expand.
- Technical support: Your account email, the specific screen or venue name, the device type (Fire Stick, Android TV box, etc.), and a description of what's happening and when it started.
Get Started Without Contacting Us
Many venue questions are answered in our guides:
- How YAXI TV works for venues
- Venue screen installation guide
- How venue revenue share works
- Frequently asked questions
Or create a free account to access the venue dashboard and explore the platform directly.